ceme Casino & Sportsbook Service Notice

Our ceme platform operates as an online gaming and sportsbook service available only in jurisdictions where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

This notice outlines the legal framework under which ceme operates, our service boundaries, and the obligations we place on account holders. It complements our full terms and conditions, privacy policy, and responsible conduct guidelines.

We at ceme prioritize transparency about what we do, where we operate, and what users must do to maintain account eligibility. Our live-dealer tables, sportsbook markets, and slot offerings are accessible only where local law permits their operation.

Our ceme service scope and jurisdiction

We operate an online gaming platform that combines live-dealer tables, sportsbook betting, and slot games into a single mobile-optimized ecosystem. Our live studios stream blackjack, roulette, baccarat, and Dragon Tiger from certified dealers in multiple time zones. Our sportsbook covers football tournaments including Liga 1, Piala AFF, and international events such as the Premier League and Champions League. We also offer esports markets covering Mobile Legends, Free Fire, and PUBG Mobile, alongside slot titles like Aviator, Sweet Bonanza, and Gates of Olympus.

Service availability is restricted by jurisdiction. We do not represent that our platform is licensed, authorized, or regulated in any specific country or region. Users access ceme at their own risk and are solely responsible for confirming that their use complies with local law. We do not offer our services to residents of jurisdictions where online wagering is prohibited by statute.

Account eligibility and verification on ceme

To open an account on ceme, users must meet several criteria. You must be of legal age in your jurisdiction (typically 18 or older). You must provide accurate identity documents—an Indonesian identity card (KTP), passport, or equivalent—as part of our Know Your Customer (KYC) process. We verify all documents before account activation and may request additional documentation if our systems flag inconsistencies.

We at ceme reserve the right to suspend or close accounts if we discover that a user has provided false information, used a false identity, or accessed the platform from a restricted jurisdiction. Payment methods must also match the account holder's verified identity. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks including mobile banking, local payment, online payment, and e-wallet.

Account holders must not transfer their ceme account to another person, use multiple accounts, or collude with other users to circumvent our terms. Violation of these rules may result in account closure and forfeiture of funds.

User responsibility and local law compliance

Users are solely responsible for determining whether access to ceme complies with the laws of their jurisdiction. We do not make representations about the legality of our service in any specific location. If online wagering is prohibited where you reside or travel, you may not use ceme. Users who access ceme from restricted jurisdictions do so at their own legal and financial risk.

Our ceme platform may undergo technical maintenance, scheduled downtime, or operational changes without prior notice. We are not liable for losses incurred during service interruptions, system errors, or network failures beyond our control.

Data, privacy, and security

We at ceme collect and process personal data including name, date of birth, identity document details, email, phone number, payment method information, and gaming activity. This data is encrypted, stored securely, and shared only with payment processors, live-dealer studios, and compliance partners as necessary to deliver our service.

We comply with applicable data protection standards across the jurisdictions in which we operate. Your personal data is not sold to third parties for marketing purposes. For full details, refer to our privacy policy

Our ceme infrastructure may include cloud servers located outside your country. Data transferred across borders is encrypted and subject to contractual protections equivalent to our own security standards.

Payment processing and withdrawal procedures

Deposits on ceme are processed via Indonesian payment channels: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers through online payment, e-wallet, mobile banking, and local payment. All deposits must come from an account held in your own name and verified during KYC.

Withdrawals are subject to verification windows to prevent fraud and money laundering. We at ceme do not guarantee withdrawal speed; processing times depend on the payment method and your bank. Unusual patterns—such as rapid deposit and immediate withdrawal—may trigger additional security reviews that temporarily delay payouts.

We reserve the right to refuse a withdrawal if we detect suspicious activity, if the account has not been verified, or if the withdrawal request violates our terms.

Dispute resolution and contact

If you have a complaint about a bet outcome, a game malfunction, or a payment issue, contact our support team via the ceme platform. We maintain records of all gaming sessions and transactions and will investigate disputes in good faith.

If we cannot resolve your dispute internally, you may escalate the matter to the appropriate regulatory authority in your jurisdiction. We at ceme do not submit to arbitration or mediation in jurisdictions where we do not operate.

For legal inquiries, contact our compliance team through the ceme app or website. We respond to formal legal notices in accordance with the laws of the jurisdiction from which the notice originates.

Changes to this notice and our ceme terms

We may update this legal notice, our terms and conditionsand our service offerings without prior notification. Continued use of ceme after any update constitutes acceptance of the revised terms.

We at ceme operate a decentralized infrastructure that prioritizes transparency, speed, and security across our live-dealer tables, sportsbook, and slot offerings. Our service is available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang must verify that their local or national law permits access to our platform before depositing funds or placing bets during events such as Liga 1 seasons, Piala Indonesia tournaments, or Piala AFF competitions.

This notice is effective as of the date posted on ceme.im. We encourage you to review it regularly for updates, particularly around major gaming and sporting events or significant changes to payment-processing regulations.